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Thinking about Side Effects of Personal Informatics Systems
Victoria Schwanda Sosik, Dan Cosley
In this paper we discuss how Personal Informatics systems that aggregate and display data back to users can have unintended side effects. Based on three examples from our prior work, we see that these side effects can be negative and vary from discouraging use of the system to creating tunnel vision where users bias parts of their experience over others. However in some cases these side effects are not negative, just unexpected. Regardless of their valence, it is important to consider the possibilities of these side effects when designing and evaluating personal informatics systems, and we present a few strategies for being attentive to these effects early on.